PDS Consulting / Systems Integration
Systems Integration
Architecture & Build
Most integration shops will connect A to B. PDS designs the integration architecture first — data ownership, the right pattern, error handling, monitoring — then builds. So the connections are documented, monitored, and survive the next system change. Integration done this way isn't fragile plumbing; it's an asset.
At a glance
- Approach
- Architecture-first, then build — not code-first plumbing
- Engage
- 6 ways — from a 1-week Triage to an embedded architect
- Platform
- MuleSoft-first, platform-flexible (Boomi, Workato, native, custom)
- Scope
- The build side — ongoing run & monitoring via Integration Support
- Pricing
- Quote, priced mainly by flow count
Integration that survives the next system change.
Integration projects often ship a working flow that no one ends up owning. Months later it quietly stops syncing, and the data drifts before anyone notices. Architecture-first thinking is what prevents that — deciding where master data lives, choosing the right pattern, and planning for what happens when something fails, before the first line of code.
Does any of this sound familiar?
- Your team re-keys orders from the CRM into the ERP by hand, every day.
- A sprawl of point-to-point automations has built up, and it's hard to tell which are still running.
- Reports drift out of sync when a connection quietly fails, and it's caught late.
- A previous partner moved on without documentation, so changes now feel risky.
- Finance and Sales rely on different systems for the customer record, and the two don't always agree.
How we run it — five phases.
01 · Landscape & inventory
Inventory every system, current integration, and data flow — and find the ownership gaps. Map what exists vs. what's needed.
02 · Architecture & patterns
Define data-ownership rules, pick the right pattern per flow (API / event / batch / hybrid), choose the platform, and set error-handling and monitoring standards.
03 · Per-flow design & build
For each in-scope flow: spec, build, peer review, automated tests, deploy. Iterative, prioritized by business value.
04 · Test, monitor, document
End-to-end testing, monitoring instrumentation, alert thresholds, runbooks, and knowledge transfer — so failures surface in minutes, not days.
05 · Handoff or run
Transition to your internal team with runbook training — or hand off to Integration Support & Managed Services for ongoing run-side coverage.
Build side, not run side. This service builds the integrations. Ongoing monitoring and incident response live in Integration Support & Managed Services.
What you're aiming at.
- Working, monitored, documented integrations — with error handling, retry logic, and audit trails.
- Manual data re-entry reduced — hours per week reclaimed across sales, finance, and ops.
- A single source of truth defined and enforced for each shared entity.
- An architecture that survives the next system change — specs, event catalogs, ownership maps, runbooks.
- "Silent failure" risk gone — every flow alerts on failure within minutes.
What you get.
- Integration landscape report & data-ownership map
- Target architecture & pattern decisions (with platform recommendation)
- Per-flow interface specs & working flows in production
- Monitoring dashboards, alert thresholds & runbooks
- Knowledge transfer & final architecture documentation
Outcomes are what these engagements are built to deliver, grounded in 15+ years of in-house integration work — including building a custom CRM and integrating it to SAP Business One. As PDS engagements close, this section gets measured numbers.
Six ways to engage.
Buy one flow, a package, or an architecture-led program. Pricing is driven mainly by flow count — quote-only, scoped to the work.
Integration Triage
1 week · A quick read on the need and honest routing — to a build, a lightweight connector, or a referral.
Single Flow Build
2–4 weeks · One integration flow, fixed scope, defined endpoints. Priced per flow.
Multi-Flow Package
4–8 weeks · 3–5 flows bundled at a package discount, for a defined list of integrations.
Integration Architecture Sprint
4 weeks · Design only — landscape, target architecture, prioritized roadmap, platform recommendation. No build.
Integration Build Program
8–16 weeks · Architecture + a portfolio of flows, with monitoring and documentation. For 5+ integrations or a stalled mess to clean up.
Embedded Integration Architect
Ongoing · Architectural oversight, code review, and platform governance across parallel projects — not build hands.
Why bring PDS in for this.
Architecture, not just plumbing
We design data ownership, patterns, error handling, and monitoring before building. The result isn't a fragile, undocumented single-point-of-failure when the original builder leaves.
Embedded, not advising from outside
15+ years as the internal architect on multi-year integration programs — including custom-building a CRM and integrating it to SAP Business One, the exact cross-platform shape mid-market needs.
MuleSoft-first, but platform-flexible
MuleSoft is our deepest platform — but we carry no partner tier or licensing margin. When the volume doesn't justify it, we say so and build lighter. About a third of "MuleSoft" briefs end up on a leaner stack.
Right-sized between freelancer and Big 4
A freelancer ships working code with no architecture; a Big-4 practice ships $400/hr partners and a 10-person team. PDS is senior architecture leadership with contractor-augmented build, at a mid-market price.
Picks up where ERP and CRM go live, hands the run side to Integration Support, and pairs with Data & Analytics.
No pitch, no pressure
Tired of integrations that break silently?
A 30-minute call is enough to size the problem — one flow, a tangle to untangle, or a full architecture. We'll tell you straight whether you need us or a lighter tool.
Book a call →Or email directly: info@prendergastdigital.com