Industries / Moving & Storage
Moving & Storage
Service operations, customer self-service, and systems integration — designed by someone who's been inside moving and storage operations, not someone reading the manual. The result: crews dispatched from a real system, on-site work captured cleanly, storage billing that doesn't leak, and a quoting process customers can actually use themselves.
At a glance
- Experience
- Founder's direct, in-house experience — moving & storage operations (fleet, dispatch, scheduling)
- Best fit
- ~$50–150M moving, storage, and last-mile operators
- Common triggers
- Manual crew scheduling, on-site job capture gaps, storage billing leakage, disconnected quoting
- Strongest for
- Service Operations, Customer Self-Service, Systems Integration
- Pricing
- Quote, on scope — not on firm size
The systems reality in moving & storage.
Moving and storage runs on coordination — crews, trucks, jobs, storage units, and customers all moving at once. When the systems that support that coordination are manual or disconnected, the symptoms are always the same: scheduling lives in someone's head, on-site surprises don't make it back to the invoice, and the storage ledger drifts from the actual occupancy. Architecture that reflects how this business actually works is what closes those gaps.
Does any of this sound familiar?
- Crew scheduling and dispatch run on whiteboards, texts, and phone calls rather than a system anyone can see.
- On-site work — added items, access delays, damage notes — isn't captured cleanly in the field, so invoices are wrong and disputes follow.
- Storage billing leaks because move-ins and move-outs aren't tracked against the system in real time.
- Customers can't self-serve a quote or book their own scheduling, so every sale starts with a phone call.
- The quoting tool, the ops system, and accounting don't agree — so month-end is a reconciliation exercise, not a close.
How PDS helps moving & storage operators.
The same services and bundles, pointed at the failure modes that are specific to coordinating crews, trucks, and storage at scale.
Service Operations Bundle
Crew scheduling, dispatch, and on-site job capture run as one operating change — including Salesforce Field Service for mobile-first crew and dispatch workflows.
Learn moreCustomer Self-Service Bundle
Self-serve quoting and booking so customers can get a number and schedule a move without a phone call — and your team handles exceptions, not every enquiry.
Learn moreSystems Integration
Ops, storage, and accounting connected with the right pattern — so move-ins, move-outs, and job charges flow to the ledger without manual re-entry.
Learn moreCRM Implementation
A CRM built for the moving and storage sales motion — residential leads, commercial accounts, repeat customers, and the follow-up that actually converts them.
Learn moreData & Analytics
One trusted view of job profitability, storage occupancy, crew utilisation, and billing — the same numbers for ops and finance, on demand.
Learn moreFrom the inside, not the sidelines.
PDS is led by Morley Prendergast, who worked inside moving and storage operations — crew dispatch, on-site job management, customer scheduling, and the full motion from fleet to invoice. The firm's work in this sector is built on that experience: advice grounded in having been responsible for making these systems work in practice, through the days when things go wrong on the truck and someone still has to close the job correctly.
It also means right-sized delivery: senior architecture leadership at a mid-market price point — too substantial for a freelancer, without the overhead of a Big-4 engagement team.
More about PDSNo pitch, no pressure
Scheduling on whiteboards and billing that doesn't add up?
A 30-minute call is enough to identify where your biggest operational gap is — and what a sensible, fundable first step looks like for an operator your size.
Book a call →Or explore other industries or the full services.