Legal
Privacy Policy
Effective date: [MONTH DD, YYYY] · Last updated: [MONTH DD, YYYY]
Prendergast Digital® Solutions Inc. ("PDS," "we," "us," or "our") respects your privacy. This policy explains what personal information we collect through prendergastdigital.com and our business dealings, how we use it, and the choices you have. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
1. Information we collect
We collect only what we need to respond to you and run our business:
- Information you give us — your name, business name, email address, phone number, and the details you include when you book a call, complete a form, or email us.
- Information collected automatically — standard server and analytics data such as IP address, browser type, pages visited, and referring source, used to understand site performance. [Confirm analytics provider, e.g. self-hosted Plausible / Google Analytics.]
- Cookies — [Confirm whether the site sets cookies. If only privacy-friendly, cookieless analytics are used, state that no advertising or tracking cookies are set.]
2. How we use your information
- To respond to enquiries and schedule and conduct calls.
- To provide, scope, and deliver consulting services and, where applicable, Dawnkin™ design-partner participation.
- To improve our website and understand how it is used.
- To meet legal, accounting, and regulatory obligations.
We do not sell your personal information, and we do not share it for third-party advertising.
3. How we share information
We share personal information only with service providers who help us operate (for example, email, scheduling, hosting, and analytics providers), under agreements that limit their use of it to providing services to us. [List or categorize key sub-processors.] We may also disclose information where required by law.
4. Data retention
We keep personal information only as long as needed for the purposes described here or as required by law, after which it is securely deleted or anonymized. [Confirm retention periods.]
5. How we protect information
We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may withdraw consent to certain uses. To make a request, contact us using the details below. We will respond within the timeframes required by applicable law.
7. International transfers
We serve clients in Canada and the United States, and some service providers may process data outside your province or country. Where that happens, the information remains subject to safeguards consistent with this policy and applicable law. [Confirm provider locations.]
8. Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the most recent revision, and material changes will be posted on this page.
9. Contact us
Questions or requests about your privacy can be sent to:
Prendergast Digital® Solutions Inc.
Kelowna, BC, Canada
info@prendergastdigital.com